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If the first layer isn’t sticking:
Clean the build plate with rubbing alcohol
Clean the build plate with soap and water, dry well
Clean the build plate with acetone (PEI sheets only)
Print with a raft
Print the first layer at a slower speed
Recalibrate it until the filament is coming out the correct amount and adhering to the build plate
If filament isn't extruding and/or the extruder is making a clicking noise
Check that the correct extruder temperature is set
Unload the filament, cut the end, and reload the filament
Recalibrate first layer
Check nozzle for jams by inserting needle into the end, there are needles in the red bins next to the printer
If print won't come off the print bed
Put the print bed in the freezer and wait 20 minutes, then try to remove print again
Flex the print bed
Heat the print bed again and try to remove the print
If it is still stuck, use acetone, this will ruin the print but will save the more expensive bed
Updating Firmware
You need a USB B plug to update the firmware. Look in the cable bins on the electrical shelf to find one, and follow this youtube tutorial: https://www.youtube.com/watch?v=h4IrBGgJa90