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📋Incident overview
Postmortem owner | Anthony Luo |
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Pilot in charge | |
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Visual Observers | |
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Related incidents | |
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Incident date | |
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Approx. Damage Costs | |
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Report Date | |
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🔮 Executive summary
⏱ Incident timeline
Describe (approximate) timelines, cross correlate with telemetry/video recordings/etc if any.
⛑ Postmortem report
Instructions | Report |
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 Leadup
List the sequence of events that led to the incident.
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🙅♀️ Fault
Describe what didn't work as expected. If available, include relevant data visualizations.
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👁 Detection
Report when the team detected the incident and how they knew it was happening. Describe how the team could've improved time to detection.
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🙋♂️ Response
Report who responded to the incident and describe what they did at what times. Include any delays or obstacles to responding.
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🙆♀️ Recovery
Report how the user impact was mitigated and when the incident was deemed resolved. Describe how the team could've improved time to mitigation.
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🔎Five whys root cause identification
Run a 5-whys analysis to understand the true causes of the incident.
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Check if any past incidents could've had the same root cause. Note what mitigation was attempted in those incidents and ask why this incident occurred again.
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🤔 Lessons learned
Describe what you learned, what went well, and how you can improve.
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✅ Recommendations for future
Actionable Recommendation | Reasoning |
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